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Trade Support Analyst - Fidessa or Ullink
Mississauga, OntarioWe are working with a leading IT services provider on behalf of a top-tier U.S.-based investment banking and capital markets firm. This is a full-time, permanent opportunity for a skilled Trade Support Analyst with deep experience using Fidessa or Ullink platforms to support front-office trading operations.
About the Role
In this hybrid position (3 days onsite in Mississauga), you will provide end-to-end support across the trade lifecycle—including capture, validation, reconciliation, and resolution—for cash equities, futures, and options. You’ll act as a critical link between traders, brokers, operations, and technology teams, ensuring seamless execution and issue resolution on Fidessa or Ullink platforms.
Key Responsibilities
Qualifications
About the Role
In this hybrid position (3 days onsite in Mississauga), you will provide end-to-end support across the trade lifecycle—including capture, validation, reconciliation, and resolution—for cash equities, futures, and options. You’ll act as a critical link between traders, brokers, operations, and technology teams, ensuring seamless execution and issue resolution on Fidessa or Ullink platforms.
Key Responsibilities
- Support front-office teams in trade capture, execution, and transaction management using Fidessa or Ullink platforms.
- Monitor and validate trade activity across cash equities, futures, and options.
- Quickly identify, investigate, and resolve trade discrepancies and settlement issues.
- Perform trade reconciliations with brokers, counterparties, and custodians.
- Act as the primary contact for issue escalation between trading desks and operations/IT.
- Maintain up-to-date knowledge of trading products, market structure, and operational workflows.
- Ensure adherence to all internal policies and applicable regulatory standards.
- Contribute to system enhancements and process improvements in collaboration with technology teams.
Qualifications
- 5+ years of hands-on experience supporting Fidessa (Royal Blue/ION) or Ullink (UL Trader) in a trade support or operations role.
- Solid understanding of cash equities, futures, and options products and trade flows.
- Strong analytical and troubleshooting skills; able to operate effectively in high-pressure environments.
- Proven ability to prioritize, communicate clearly, and manage time-sensitive issues with minimal supervision.
- Excellent communication skills for working across front office, middle office, and external parties.